FAQ

How can I contact you?

The best way to get in contact with me is with e-mail. Please contact me at contact@arcticyarns.com if you have any questions.

Please not that I am not able to keep track of messages coming through instagram or ravelry. I try my best to respond to everyone in social media, but it might take a little longer than e-mail.

Can I reserve yarns?

Yes, most of the time you can. Send me an e-mail at contact@arcticyarns.com and I'll try my best to dye up and reserve a listing for you. Please note that I am not always able to dye up custom orders right away, but I will always let you know when you can expect it to be ready.

I don't have a swift and/or a ball winder. Can you wind my skein(s) for me?

Yes! Put a note in the comment section when you place your order, and I will wind your yarn in to beautiful cakes before it's shipped.

Do you ship worldwide?

Yes! I offer world wide shipping at a flat rate of 70 nok.

Do you do wholesale to retailers?

Yes! If you want to retail my yarn, please send me an e-mail at contact@arcticyarns.com.

I'm a bag maker / designer / dyer, would you like to do a collaboration?

I love collaborating with other people in the fibre community! Please send me an e-mail at contact@arcticyarns.com and we can have a chat about it!